Frequently Asked Questions About my Therapy and Counselling Services in Shirley, Croydon

Clear Minds Therapy and Counselling – Frequently Asked Questions

Starting therapy or counselling can raise a lot of questions, and it’s completely normal to feel uncertain about what to expect. This page is here to provide answers to some of the most common questions people have when considering support for their mental health and wellbeing.

The FAQs cover practical details such as session length, fees, and how to book, as well as information about different types of therapy and how they can help. The aim is to give you a clear understanding of the process so you can feel confident and prepared before your first session.

If you don’t see the answer to your question here, you’re always welcome to get in touch directly. I’m happy to discuss your individual circumstances and provide guidance about the support that might suit you best.

Your first session is an opportunity to talk about what’s brought you to therapy and what you hope to gain from it. We’ll explore your concerns at your own pace and discuss how we might work together moving forward.

Many people come to therapy when they feel stuck, overwhelmed, or simply want space to understand themselves better. If you’re thinking about making a change or need someone to talk to confidentially, therapy can be a helpful step.

I work with a wide range of issues, including anxiety, depression, stress, grief, trauma, low self-esteem, relationship difficulties, and personal growth. Every person’s situation is unique, so therapy is tailored to your needs.

Sessions typically last 50 minutes, giving us time to talk through what’s happening and explore how you’re feeling in a focused but unhurried way.

There’s no fixed number — some people come for a few sessions to work through a specific issue, while others prefer ongoing support. We’ll regularly review your progress together to ensure therapy continues to meet your needs.

Yes, everything shared in therapy is treated with strict confidentiality. The only exceptions are rare situations where there are serious safety concerns, which we’ll discuss fully during your first session.

Yes, Clear Minds Therapy and Counselling offers both in-person and online sessions, giving you the flexibility to choose what works best for you.

The terms are often used interchangeably. Generally, counselling focuses on specific issues or situations, while therapy may involve deeper exploration of patterns and past experiences. Both aim to help you feel better and more in control.

You can book an initial call directly through the website or by getting in touch via email or phone. The first call helps us decide together whether to set up your first session.

The call is a friendly, informal chat about what’s brought you to therapy. You can ask questions about how I work, and we’ll see if it feels right to begin sessions together.

Fees vary depending on the type and length of session. I’ll discuss this clearly with you before booking so you know exactly what to expect, with no surprises.

That’s completely normal — many people feel anxious before their first session. Therapy is a supportive, confidential space where you can go at your own pace. You don’t need to have everything figured out to begin.